Privacy Policy
Last updated January 18, 2024
What information do we collect?
We collect personal information that you voluntarily provide to us when you register on the site, express interest in our products or services, or contact us. This may include your name, email address, and social media login data.
Will your information be shared with anyone?
We may share your information in situations such as business transfers, with affiliates, business partners, or other users when you interact in public areas of the service.
Do we use cookies and other tracking technologies?
We may use cookies and similar tracking technologies to collect and store your information. For more details, please refer to our Cookie Notice.
How do we handle your social logins?
If you choose to register or log in using a social media account, we may receive certain profile information about you from your social media provider.
Is your information transferred internationally?
We may transfer, store, and process your information in countries other than your own. We will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.
How long do we keep your information?
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
How long do we keep your information safe?
We do not knowingly collect data from or market to children under 18 years of age. If we learn that personal information from users less than 18 years of age has been collected, we will take steps to remove that information from our servers.
What are your privacy rights?
You may review, change, or terminate your account at any time. Residents in the EEA, UK, or Switzerland have additional rights regarding their personal information.
Controls for do-not-track features?
We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
Do California residents have specific privacy rights?
Yes, California residents have specific rights regarding access to their personal information, including the right to request information about our data sharing practices.
Do we make updates to this notice?
Yes, we will update this notice as necessary to stay compliant with relevant laws. We will notify you of any material changes.
How can you contact us about this notice?
If you have questions or comments about this notice, you may email us at [email protected]
How can you review, update, or delete the data we collect from you?
To request to review, update, or delete your personal information, please submit a request by emailing [email protected]
Messaging & AI Interactions
If you use features that allow you to send SMS text messages or other inputs to Sam, our AI-powered support companion, we collect and process the content you submit, along with associated metadata such as timestamps and usage information. Phone numbers collected for SMS messaging are used to provide the messaging service and are not sold or shared with third parties for unrelated marketing purposes. We use this information to:
Provide and operate the messaging feature;
Improve the quality, safety, and reliability of our Services;
Monitor for misuse, abuse, or violations of our Terms.
Message content may be processed by third-party service providers that support our AI functionality. We may retain messages for as long as reasonably necessary to provide the Services, comply with legal obligations, or enforce our policies. Messages may contain personal or sensitive information depending on what you choose to share. You should not submit information you do not wish to be processed in accordance with this Privacy Policy. All use of the messaging feature remains subject to the data practices described elsewhere in this Privacy Policy.
